Housekeeping by Design
להגדלת הטקסט להקטנת הטקסט- ספר
One of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don't have to clean. That doesn't, however, mean the work disappears-when we're not looking, someone else is doing it. With Housekeeping by Design, David Brody introduces us to those people-the housekeepers whose labor keeps the rooms clean and the guests happy. Through unprecedented access to staff at several hotels, Brody shows us just how much work goes on behind the scenes-and how much management goes out of its way to make sure that labor stays hidden. We see the incredible amount of hard physical work that is involved in cleaning and preparing a room, how spaces, furniture, and other objects are designed to facilitate a smooth flow of hidden labor, and, crucially, how that design could be improved for workers and management alike if front-line staff were involved in the design process. After reading this fascinating exposé of the ways hotels work-or don't for housekeepers-one thing is certain: checking in will never be the same again.
כותר |
Housekeeping by Design : Hotels and Labor / David Brody. |
---|---|
מוציא לאור |
Chicago : University of Chicago Press |
שנה |
[2016] |
הערות |
Description based upon print version of record. Includes bibliographical references and index. In English. |
הערת תוכן ותקציר |
Frontmatter -- Contents -- Introduction -- Vignette One. Booking a Room -- 1. Theoretically Checking In -- Vignette Two. Plaza Memories -- 2. Design and the Chambermaid: Mary Bresnan's The Practical Hotel Housekeeper and E. M. Statler's Service Code -- Vignette Three. "For Your Safety" -- 3. A Textbook Case: Pedagogy and Housekeeping -- Vignette Four. The Hotel as Mise-en- Scène -- 4. Laboriously Unreal: Design and Hotel Impossible -- Vignette Five. You're Doing Research Where? -- 5. Go Green: Design, Hotels, and the Sustainability Paradox -- Vignette Six. Chicago and Thick Description -- 6. "We Truly Listened to Our Guests": Rethinking the Redesign of the Hyatt Regency Chicago -- Conclusion: A Cinderella Story -- Acknowledgments -- Notes -- Index |
היקף החומר |
1 online resource (208 pages) : illustrations, plans |
שפה |
אנגלית |
שנת זכויות יוצרים |
©2016 |
מספר מערכת |
997011079201805171 |
תצוגת MARC
תגיות
- Hotel housekeeping United States.
- Hotels United States Employees.
- Hotels United States Design and construction.
- Sustainable buildings United States Design and construction.
- Ecologically sustainable buildings
- Environmentally sustainable buildings
- Green buildings (Green technology)
- nne Hotels, taverns, etc.
- Inns
- Housekeeping, Hotel
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