The National Library provides access to all of its visitors, including those with disabilities.

Communicating with the Library

• Readers can search for books, order items and extend loans from the comfort of their own home.
• All of these actions can be done via the "Merhav" system- the search system for the Library's databases. The system allows you to search for items, to order them from home and to be updated via email.
• It is also possible to extend loans via the "Merhav" system.
• For the reading impaired, an automated telephone service is available during opening hours at the Reference Desk or at the Circulation Desk.
• Additionally, the Library provides services via email.
• The Library also provides a live chat-with-a-librarian service- active from 10:00-19:30.

Delivery Service

• The Library offers its members access to a delivery service through which books can be delivered to their homes. For further details, contact the Circulation Desk.

Visiting the Library

• For those arriving by car: Any vehicle with a handicap sticker is allowed to enter the campus without the need for additional permits.
• The Library parking lot has a number of handicapped spaces, marked and reserved, and there is a ramp that leads from the parking lot to the lower entrance of the library.
• Ring the bell at the entrance and a security guard will come and open the door so as to assure comfortable access.

Inside the Library Building

• All of the Library's service areas are wheelchair accessible.
• The elevator is also wheelchair accessible.
• All the reading rooms are wheelchair accessible as well.
• The loan and reference desks are situated in convenient locations and are at a height that is appropriate for people with special needs.
• The staff is happy to help visitors with any request they have.

Visually Impaired

• The Library is also equipped to serve the visually impaired. A special, modified computer station is available for this purpose.
• Service dogs are allowed to enter the Library.
• Two programs for the aid of the blind and the visually impaired, JAWS Screen Reader and ZoomText, have been installed on the following library computers:

Judaica and Israel Reading Room (Floor 1) - Computer no. 7
General Reading Room (Floor 1) - Computer no. 2
Reference Desk (Lobby) - Computer no. 5

Priority use of those computers will be given to visually impaired people.

Hearing Impaired

Library tours are also open to everyone. Headphones are available for the hearing impaired.
• Special equipment is available at the Circulation and Reference Desks for the hearing impaired. These kits (compatible with hearing aids which can be set to "T" mode) allow the user to communicate with the service provider more effectively.

Statement on Accessibility

The National Library of Israel operates in accordance with the accessibility guidelines in Israeli Standard 5568 “Guidelines for Accessibility of Content on the Internet” , level AA. These Israeli standards are identical to the Web Content Accessibility Guidelines (WCAG) 2.0 formulated by the World Wide Web Consortium.

It should be noted that despite our efforts to make all of the pages on our website accessible, it is possible that certain sections of the website may still be inaccessible. We are continuously working to improve website accessibility as part of our commitment to making the site usable by the entire population, including people with disabilities.

We are happy to receive any requests or suggestions relating to this subject, so that we can continue to improve the user experience on our website.

Contact Us

If you have encountered a problem in using the website or if you have any comments or suggestions, you can contact us by using one of the following methods:

Contact: Rivka Shveiky

Telephone: 074-733-6162

Email: [email protected]